<br> <br> <br> <br>liangliangtuwen <br>Customer Care Representative <br>Phone: (123) 456 78 99 | Email: info@hloom.com <br>Address: 1234 Park Avenue, Redwood City, CA 94063 <br> <br> <br>Education <br> <br> <br> <br> <br> <br>Master of Something <br>Rasmussen College <br>Rockford, IL <br>2010 <br> <br>Bachelor of Science <br>Saint. Joseph College <br>Rockford, IL <br>2008 <br> <br>Diploma in Pharmacy <br>Pharmacy Institute <br>Rockford, IL <br>2004 <br> <br> <br>Experience <br> <br> <br> <br> <br> <br>Customer Care Representative Customer Speak Rockford, IL 2013 – Present <br>Ø Created and edited presentationles pitch to be given during webinars, and provided live-customer support during webinars <br>Ø Manage recruitment strategy for sorority including designing marketing campaign to prospective pledges <br>Ø Design themes for recruitment events that best reflected sorority‟s brand <br> <br>Patient Registration HeitRehabilitation Rockford – IL 2013 – 2013 <br>Ø Planned two sector-specific web-seminars: prospected list of potential customers <br>Ø Built initial company relationship with each client <br>Ø Gained direct sales experience through extensive training client interaction <br>Ø Conducted comprehensive market research and analysis of most recent data on health care systems and markets of 12 EU nations & Canada. <br> <br> <br>Honour <br> <br> <br> <br> <br> <br>l Second Prize of postgraduate Curricular Academi competition <br>l Winner of ”Expo Knowledge Contest" <br>l third Prize of National College Students English speech contest <br> <br> <br> <br>Self-evaluation <br> <br> <br> <br> <br> <br>l Easy-going and congenial, with a strong sense of responsibility and good team-spirit. <br>l Completed all the courses in the specialized field, obtaining good command of theoretic knowledge <br>l Having played a couple important roles in the student organizations, <br>